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Terms & Conditions

Welcome to Avon Furniture! By browsing or purchasing from avonfurnitures.com, you agree to the following:

  • Acceptance: All users must accept these terms to use our site and services.
  • Product Availability & Pricing: Listings are subject to availability. Prices may change without prior notice.
  • Order Confirmation: Your order is confirmed once payment is received and you receive a confirmation email.
  • Accuracy of Information: Customers must provide accurate informationโ€”errors in shipping or contact details may delay delivery.
  • Usage Policy: Unauthorized use, damage, or reproduction of site content is prohibited.
  • Changes: Avon Furniture reserves the right to modify or suspend the website or any part, with or without notice.
  • Governing Law: These terms are governed by Indian law. Disputes will be handled in applicable courts in India.

Questions? Reach out at rohit@avonfurnitures.com or +91 74394 77771.

Privacy Policy

We value your privacy. Hereโ€™s how we handle your personal information:

  • Data Collection: We collect your name, email, phone number, address, and payment data to process orders.
  • Usage: Your info is used to fulfill orders, communicate updates, detect fraud, and improve services.
  • Third-Party Sharing: Personal data is only shared with trusted delivery or payment partners when needed for order delivery.
  • Security: We use industry-standard encryption and secure servers to protect your information.
  • Cookies & Tracking: We may use cookies for analytics and a better user experience; these do not store sensitive data.
  • Your Rights: You can request data access, corrections, or deletion by emailing rohit@avonfurnitures.com.

Return Policy

  • Returns accepted within 7 days of delivery.
  • Items must be unused, in original packaging, and accompanied by order documentation.
  • Items will be inspected upon return. Approved returns: eligible for replacement or refund.
  • Return shipping charges apply unless due to an Avon Furniture error (e.g., wrong/damaged item).

To initiate a return, contact rohit@avonfurnitures.com or +91 74394 77771 with your order ID and photos.

Refund Policy

  • Refunds are processed after quality inspection.
  • Amount credited to the original payment method within 7โ€“10 business days post-inspection.
  • Shipping charges are non-refundable, unless the mistake is on our end.
  • For prepaid orders canceled before dispatch, refunds are initiated within 2โ€“3 business days.
  • Once processed, you'll receive an email confirmation with refund details.

Replacement Policy

  • Replacement requests must be raised within 7 days of delivery.
  • Product must be unused, in original condition, with packaging intact.
  • An unboxing video and photos are required to verify the issue.
  • If unavailable, a full refund will be offered instead.
  • Upon approval, replacement delivered within 3โ€“5 business days.

To start the process, email rohit@avonfurnitures.com or call +91 74394 77771.

Shipping Policy

  • Order Processing: Orders processed & dispatched within 1โ€“3 business days.
  • Delivery Timeline:
    • Metro Cities: 3โ€“5 business days
    • Other Regions: 5โ€“7 business days
  • Tracking: Updates via email or SMS once order ships.
  • Delays: Courier delays or unforeseen issues may occur; weโ€™ll assist you throughout.
  • Shipping Charges: Calculated at checkout.
  • International Shipping: Customs duties, taxes, or longer transit may apply.

Summary Table

Policy Type Timeline (Business Days) Key Conditions
Return Within 7 days of delivery Unused, original packaging, with proof
Replacement Within 7 days + 3โ€“5 days post-approval Includes video/photo validation
Refund Processing 7โ€“10 days after inspection; 2โ€“3 days for cancellations before dispatch Non-refundable shipping unless our error
Shipping Dispatch 1โ€“3 days Delivery: Metro 3โ€“5 days, Others 5โ€“7 days

Contact Details (for all policy-related issues)

Email: rohit@avonfurnitures.com

Phone: +91 74394 77771

Business Name: Avon Furniture

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