Terms & Conditions

Welcome to Avon Furniture! By browsing or purchasing from avonfurnitures.com, you agree to the following:

• Acceptance: All users must accept these terms to use our site and services.
• Product Availability & Pricing: Listings are subject to availability. Prices may change without prior notice.
• Order Confirmation: Your order is confirmed once payment is received and you receive a confirmation email.
• Accuracy of Information: Customers must provide accurate information—errors in shipping or contact details may delay delivery.
• Usage Policy: Unauthorized use, damage, or reproduction of site content is prohibited.
• Changes: Avon Furniture reserves the right to modify or suspend the website or any part, with or without notice.
• Governing Law: These terms are governed by Indian law. Disputes will be handled in applicable courts in India.

Questions? Reach out at rohit@avonfurnitures.com or +91 74394 77771.

Privacy Policy

We value your privacy. Here’s how we handle your personal information:

• Data Collection: We collect your name, email, phone number, address, and payment data to process orders.
• Usage: Your info is used to fulfill orders, communicate updates, detect fraud, and improve services.
• Third-Party Sharing: Personal data is only shared with trusted delivery or payment partners when needed for order delivery.
• Security: We use industry-standard encryption and secure servers to protect your information.
• Cookies & Tracking: We may use cookies for analytics and a better user experience; these do not store sensitive data.
• Your Rights: You can request data access, corrections, or deletion by emailing rohit@avonfurnitures.com.

Return Policy

• Returns accepted within 7 days of delivery.
• Items must be unused, in original packaging, and accompanied by order documentation.
• Items will be inspected upon return. Approved returns: eligible for replacement or refund.
• Return shipping charges apply unless due to an Avon Furniture error (e.g., wrong/damaged item).

To initiate a return, contact rohit@avonfurnitures.com or +91 74394 77771 with your order ID and photos.

Refund Policy

• Refunds are processed after quality inspection.
• Amount credited to the original payment method within 7–10 business days post-inspection.
• Shipping charges are non-refundable, unless the mistake is on our end.
• For prepaid orders canceled before dispatch, refunds are initiated within 2–3 business days.
• Once processed, you'll receive an email confirmation with refund details.

Replacement Policy

• Replacement requests must be raised within 7 days of delivery.
• Product must be unused, in original condition, with packaging intact.
• An unboxing video and photos are required to verify the issue.
• If unavailable, a full refund will be offered instead.
• Upon approval, replacement delivered within 3–5 business days.

To start the process, email rohit@avonfurnitures.com or call +91 74394 77771.

Shipping Policy

• Order Processing: Orders processed & dispatched within 1–3 business days.
• Delivery Timeline:
  • Metro Cities: 3–5 business days
  • Other Regions: 5–7 business days
• Tracking: Updates via email or SMS once order ships.
• Delays: Courier delays or unforeseen issues may occur; we’ll assist you throughout.
• Shipping Charges: Calculated at checkout.
• International Shipping: Customs duties, taxes, or longer transit may apply.

Summary Table

Policy Type	Timeline (Business Days)	Key Conditions
Return	Within 7 days of delivery	Unused, original packaging, with proof
Replacement	Within 7 days + 3–5 days post-approval	Includes video/photo validation
Refund Processing	7–10 days after inspection; 2–3 days for cancellations before dispatch	Non-refundable shipping unless our error
Shipping Dispatch	1–3 days	Delivery: Metro 3–5 days, Others 5–7 days